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Conditions for Using and Processing Personal Data

Conditions for Using and Processing Personal Data

Thank you for using our website. Our website’s services are provided by Laderma Clinic, Dr. Zuzana Černá, Rumunska 22, 120 00 Praha 2 (Prague), Czech Republic.

The joint controllers of your personal data are Laderma Clinic, Dr. Zuzana Černá,, with its registered office at Rumunska 22, 120 00 Praha 2 (Prague), Czech Republic, (the “Controller”), pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (the “GDPR”).

 

WHAT DATA WE PROCESS AND FOR WHAT PURPOSE

1) Website visit - cookies:

Our website uses cookies. Some of these files make our website work properly and connect your activities while you are on our website.

Collecting cookies for this purpose can be considered processing personal data. This processing is possible based on the legal grounds of the Controllers’ legitimate interest and is permitted under Article 6(1)(f) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (the “GDPR”)..

The website can be used even with settings that do not permit collecting data on website visitor behavior – this can either be done in the web browser settings or an objection can be raised against such collection based on the Controllers’ legitimate interest pursuant to Article 21 of the GDPR and sent to the contact address manager(at)laderma.com. Your objection will be assessed without delay, no later than 30 days after receipt. Cookies necessary for the website to function will be retained only for the period absolutely necessary.

If you raise an objection to processing technical cookies necessary for the website to work, then we cannot guarantee the full functionality and compatibility of the website

Cookies collected for the purposes of measuring website traffic and creating statistics on traffic and visitor behavior on the website are assessed in bulk, anonymized form.

We also provide information on your behavior on our website to other websites and social media in order to target offers and advertisements on those sites.

Cookies for targeted advertising are processed on the basis of your consent, which is derived from your web browser settings. You grant your consent for the period stated below for individual marketing cookies. Consent to collecting data for cookies for marketing purposes can be revoked at any time by changing the web browser settings or writingi to the contact address manager(at)laderma.com.

You can deactivate cookies for some providers directly here:

Cookies are saved for the period listed below for individual types of cookies, no longer than 24 months after their last use.

Cookies collected are processed by the following processors:

  • Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, IČ 368047), VAT IE6388047V
  • Seznam.cz, a.s. (Radlická 3294/10, Praha 5, 150 00), W-IdNr. 26168685
  • Adform A/S (Wildersgade 10B, Copenhagen DK-1408, Denmark), VAT DK34194661
  • Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland), VAT IE9692928F

The processors process the cookies in accordance with their terms and conditions, which can be found at the links below:

You can stop third parties from using your cookies by turning off that setting on your web browser or mobile device.

You can deactivate cookies in the settings on your web browser or mobile device.

2) Sending the contact form or ordering a consultation

When you send the contact form or order a consultation, we process the following data:

- first and last name
- email
- phone number
- IP address
- any other personal data you voluntarily provide in your message

Your first and last name, phone number, email and IP address can be processed based on your consent and must be processed in order for Controller to provide its services (plastic surgery and aesthetic dermatology), website administration, informative communication with clients (if you become a client later), and for statistics and analytics to improve the services of Controller. The Controller will process this data for a period of five years, and if the Controller provides health care services, the personal data will be stored for the necessary period under valid health care legislation.

3) Sending a question to the online Q&A or adding references

When you send a question to the online Q&A or add references, we process the following data:

- first name or nickname
- email
- phone number
- IP address
- any other personal data you voluntarily provide in your message

Your name, email and IP address can be processed based on your consent and must be processed for the purpose of publishing your post on the Controller website and sending user notifications, website administration, and for statistics and analytics to improve the services of Controller. Your email and IP address will not be made accessible to the public. Your name or nickname will be publicly accessible, however, so please keep that in mind. The Controller will process this non-public data for a period of five years.

4) Subscribing to the newsletter or downloading a guide

When you subscribe to the newsletter or download a PDF guide, we process the following data:

- email
- IP address

Your email and IP address can be processed based on your consent and must be processed for the purpose of sending the Controller newsletter and sending the guide to your email, if you request to download the guide. In both cases your email and IP address must be processed for the purpose of website administration and for statistics and analytics to improve the services of Controller. The Controller will process this data for a period of five years.

WHO PROCESSES THE DATA

The personal data is processed by the Controller, but the following processors may also process personal data for the Controller:

a) Software/IT providers

b) Marketing agencies

c) Any other providers of processing software, services and applications the company is not currently using.

YOUR OPTIONS AND RIGHTS

Please be aware that under the GDPR you have the right:

  • to withdraw your consent at any time,
  • to ask us about what personal data of yours we are processing,
  • to receive a copy of the personal data being processed,
  • to require us to grant you access to the personal data and to update, correct and or restrict the processing of the personal data,
  • to require us to delete the personal data,
  • to data transferability,
  • in case of doubt over the legal personal data processing, to file a complaint with the Personal Data Protection Office.

OTHER INFORMATION

The service provider reserves the right to change certain provisions of these contractual conditions.

The invalidity of any provision in these conditions does not affect the validity of the other provisions.

The service provider and you both agree that these conditions are governed by Czech and European law and that all disputes arising from or concerning these conditions will be subject to the legal regulations of the Czech Republic/EU and the jurisdiction of Czech/EU courts.

These contractual conditions repeal and replace any previous conditions, and enter into force and effect on the date they are posted on the website.

* Treatment results may differ for each patient, we cannot guarantee results exactly as presented here.

* Treatment results may differ for each patient, we cannot guarantee results exactly as presented here.